The Records and Registration Office encourages and welcomes you to contact us for support in the following services: enrollment verification, registration issues, degree awarding, transfer evaluations, academic records, veterans certification, degree audits and transcript requests.
Records and Registration
The Records and Registration Office provides enrollment and degree verifications for our current and prior students. These forms are completed following the Minnesota Government Data Practices Act, (MGDPA) Minnesota Statute (Chapter 13) and the Family Educational Rights and Privacy Act.
Verification of enrollment is generally needed for the following reasons:
- loan deferments
- health insurance eligibility
- auto insurance eligibility and "good student" discount
- prospective employment
- housing eligibility
Use one of the following three ways to obtain an enrollment/degree verification
1. The National Student Clearinghouse provides enrollment and degree verifications for agencies and employers on behalf of Anoka-Ramsey Community College. Through the Clearinghouse you can obtain the following information:
- Proof of Enrollment certificate to print and mail to a health insurer or other company
- Good Student Discount Certificate (if eligible) to print and mail to automobile insurer
- Enrollment information on file with the Clearinghouse
- Student loan deferment notifications that the Clearinghouse has provided to your loan holders (lenders and guarantors)
To obtain your enrollment verification via the free Student Clearinghouse self-service web page, click on this link to get printable enrollment certificates.
2. If the requestor has provided you with an enrollment verification form, complete your portion of the form and submit it to email@example.com.
3. If you do not have a form, please email firstname.lastname@example.org with the required information:
Name (First, Middle Initial, Last)
Date of Birth
Name of requestor/institution
Method of submitting information (address, fax or email)
Additional Information about Verifications
- Allow two business days to process your request
- Enrollment can only be verified through the current term. For future terms ARCC will verify the number of registered credits for upcoming terms.
- Anoka-Ramsey Community College uses the following for enrollment definitions:
Full-time: 12 or more enrolled semester credits
Part-time: 11 or fewer enrolled semester credits
In some situations, part-time enrollment may be classified as:
- Three-quarter time: 9-11 enrolled semester credits
- Half-time: 6-8 enrolled semester credits
- Less than half-time: 5 or fewer enrolled semester credits
A transcript is a listing of a student’s Anoka-Ramsey Community College’s courses, grades, GPA, transfer credit totals and degrees/certificates/diplomas earned. Coursework prior to Fall 1968 is not available online; contact the Records and Registration Office.
- Generally used to send to other colleges/universities or employers
- May be sent electronically from an official transcript service or mailed from ARCC in an official sealed envelope
- Transcripts in sealed envelopes are rendered unofficial once the envelope seal is broken
- Includes the Registrar’s signature and printed on security paper
- Check with the requester if your transcript needs to be official
When requesting an official transcript, please be aware:
- Past due balance/hold on record: A transcript and diploma will be withheld until all unpaid balances are resolved
- End of semester grades: To include the most recent grades, select “After Grades Are Posted”
- After degree is awarded: To include your earned degree, select “After Degree Is Awarded.”
Ordering Official Transcripts
If you need an official ARCC transcript sent to any of the University of Minnesota campuses, any Non-Minnesota State school or an employer, select option 1 or 2. See option 3 for transferring within the Minnesota State System.
- Order Online: National Student Clearinghouse, official transcript service
- National Student Clearinghouse Website
- Must have recipients email/mailing address (employer, college, etc.)
- Need Student ID or social security number
- $5.25 for mail; $6.25 for electronic
- Two business day processing
- Ability to track your order by using a tracking number
- Additional documents are able to be uploaded with your transcript order
- Order on Campus
- Complete the Transcript Request Form found on campus at the Business Office
- $7.50 per transcript
- Mailed by US Postal Service
- Two business day processing
- Transfer within Minnesota State System
- A list of Minnesota State Colleges and Universities: MinnState List
- DO NOT order a transcript from the National Student Clearinghouse
- Contact the MinnState institution directly on how to transfer your ARCC record to their institution
- Available on your e-services account
- No charge
- May be printed, emailed or saved as a PDF
- Colleges/universities will not accept unofficial transcripts to transfer credit
- Does not include the signature of the Registrar
Obtaining Unofficial Transcripts
- Go to E-Services Login home page
- Login using your Star ID and Password (Check the box to display name)
- Under Academic Records, select Unofficial Transcripts
- Choose format and click "Get Academic Record"
("Chronological" is the most common). It may take a couple minutes to load.
- Click the PDF icon that appears above the upper right corner of your academic record to open or save it as a printable PDF document
New students: If you are a new student, please proceed to Orientation & Registration first. You must attend an orientation session prior to registering for classes.
Click here for a short clip on how to search and register for courses in eServices.
Before you register:
- Verify holds: Verify that you do not have any holds that will prevent you from successfully registering for your classes. Log into e-Services and click on Dashboard to view any holds.
- Check when you can register: Registration windows open based on credits earned (not including in-progress courses). To check your registration window: log into e-Services and click on Courses & Registration and select Registration Window. (Make sure you are looking at the correct semester.)
Summer Semester 2021
On or after March 22 Returning students with 30+ earned credits through Fall 2020; Veterans/FTA/PTA/ACCS/TRIO/MANE students On or after March 23 Currently enrolled students with 0 earned credits or recently admitted students who have completed placement testing and orientation On or after March 24 Open registration
Fall Semester 2021
On or after April 5 Returning students with 30+ earned credits through Fall 2020; Veterans/FTA/ACCS/TRIO/MANE students On or after April 6 Returning students with 15+ earned credits through Fall 2020 On or after April 7 Currently enrolled students with 0 earned credits or recently admitted students who have completed placement testing and orientation On or after April 8 PSEO students-first semester PSEO students must register with Advisor assistance during their orientation session; after their first semester, PSEO students can register online after turning in the PSEO state form On or after April 9 Open registration
- You are responsible for your registration, including the financial and academic consequences that result from your schedule
- Review your bill and schedule online each time you make registration changes
All registration changes must be completed through the confirmation phase to be considered processed. The transaction is completed when you receive a confirmation message.
Below is detailed information regarding each process:
Add a Course
- Adding includes initial registration, additional registration or substituting one class for another
- Courses starting at the beginning of the term can be added through the fifth business day of the term
- Courses starting after the first week can be added the day before the course starts
- Classes added through late registration (after the Pell Grant enrollment deadline) are not eligible for the Federal Pell Grant, unless by appeal
- Wait lists are students waiting to register for a course that is currently full. You are not automatically enrolled in the course. Not all courses have a wait list.
- When a seat opens up, the first person on the list will be offered that seat (notified via ARCC college email). It is essential that you check your email daily.
- Prerequisites, holds, or instructor permission must be resolved prior to adding yourself to the wait list
- You have 24 hours after being notified (this includes Saturdays & Sundays) to go to eServices and register for the course. If you do not register within the 24 hour time frame, the next student on the list will be offered the seat.
- To view your position on the wait list log into e-Services and select Courses and Registration and click Review My Plan
- ARCC staff do not have control over the waitlist
Drop a Course
You are responsible for dropping your courses. Not attending or not participating does not constitute dropping from a course. Instructors will not drop you from your course.
Courses starting at the beginning of the term:
- can be dropped only through the fifth business day of the term (after the 5th day, see withdraw information below)
- dropped courses do not appear on your transcript
- dropped courses do not impact academic standing
- dropped courses will receive a full refund of tuition and fee
Courses starting after the first week (late start courses):
- must be dropped the first day after the first scheduled course meeting in order to receive a full refund (after the first day, see withdraw information below)
Withdraw from a Course
You are responsible for withdrawing from your courses. Not attending or not participating does not constitute withdrawing from a course. Instructors will not withdraw you from your course.
You are strongly encouraged to meet with an academic advisor and financial aid before withdrawing from any course.
- If you do not withdraw from a course, an ‘F’ grade will be posted for the course
- Withdraw deadlines are listed on course schedule under Add/Drop/Withdraw
- Withdrawing from a class will not change your tuition or fees; you are still financially responsible for the course(s).
- The course remains on your transcript with a ‘W’ grade
- A ‘W’ grade does not affect your grade point average (GPA)
- Credits for classes with ‘W’ grades will count as attempted credits. Attempted credits are used when calculating your course completion rate which can negatively impact
Satisfactory Academic Progress
- A “W” grade may subject you to financial aid repayment; contact the Financial Aid Office at 763-433-1500 or email@example.com.
- A student who was unable to drop or withdraw from classes by the drop or withdrawal deadline due to extenuating circumstances may submit an Exception to Policy for a late withdrawal. Certain criteria must be met to qualify.
Withdraw Refund Schedule
- Refunds are only provided if you withdraw from all courses
- Refunds are reduced according to the schedule below; the effective date for refund purposes is the date the withdrawal request is received
Total Withdrawal: A withdrawal from all registered courses. Refunds for complete withdrawal from the college will be:
Date of Total Withdrawal from All Classes
Fall and Spring Semesters Refund Allowed Business Days 1-5 100% Business Days 6-10 75% Business Days 11-15 50% Business Days 16-20 25% Refund beginning 21st Business Day 0% Summer Semester Refund Allowed Business Days 1-5 100% Business Days 6-10 50% After Business Day 10 0%
Student on hold: You have a hold on your record that is preventing registration. View holds and how to resolve them.
Please view a list of common registration problems.
“Course is full” or “Course is part of a group that is full”: The maximum number of students are registered for the course. Proceed with one of these options:
- Most courses have a waitlist option. Cross-listed courses do not. Can we make the word waitlist an anchor tag to the Registration: Add, Waitlist, Drop, Withdraw – Waitlist section?
- Work with your advisor to identify another course or other options.
- Contact the instructor to request permission to register for their course. If approved, the instructor should submit an Instructor Permission Form to the Records and Registration Office.
- You may also obtain written approval from the instructor via email. Attach the instructor’s email to your registration form and submit for processing.
- After receiving the Instructor Permission form, or your registration form with approval email attached, the Records and Registration office will confirm space limitations and/or instructor contract limits. If approved, you will be registered into the course and notified by email. If denied, you will be notified of the reason for denial.
Course requires special permission: Some courses are set up so that the instructor can monitor who enrolls in the course. Proceed with one of these options:
- Contact the instructor to receive approval to register. If approved, the instructor should submit an Instructor Permission Form. The Records and Registration Office will process the form, and you will be registered for the course.
- Attach email from the instructor to your registration form for processing
“Exceed maximum credits allowed for this term” or “Limit all students to 22 credits system wide”: Maximum number of credits students may be enrolled for any semester is 22 credits for all Minn State institutions.
- Work with your advisor regarding appropriate course selection
Student classification not allowed in this course: PSEO students are blocked from registration after Day 15 of the semester.
- Contact the Records and Registration Office or your advisor to register for late starting courses after day 15 of the semester.
Immunization info required for registration: Minnesota Law (M.S. 135A.14) requires proof that all students born after 1956 are vaccinated against diphtheria, tetanus, measles, mumps, and rubella.
- If you were born before 1957, you do not need to complete the entire form; however, you must return the immunization form to ARCC.
- Complete the Records and Registration - Immunization Form. Once completed the Records and Registration Office will remove the hold so you can register online.
Student suspended – not allowed to register: In accordance with federal and state regulations and Minnesota State Board Policy 2.9, students are expected to meet or exceed minimum standards.
- Anoka-Ramsey Community College Satisfactory Academic Progress Policy
- Complete an Appeals, Petitions & Compliant - Suspension Appeal Form
- If approved, the Records and Registration Office will open the registration window and you can register online. If denied, you should schedule a meeting with your advisor to determine your next steps.
Warning: Lecture and Lab must be taken concurrently: Some lecture courses require that you must also register for a lab course. HPER 1120 is an example where there are a few lecture options and several labs options.
- Check the course notes to see which lab or lecture sections need to be taken together.
Student must take/pass test or satisfy course prerequisites: Prerequisites are courses or test placements that are required to register for a course. See the course description for prerequisites.
- Complete the Records & Registration - Prerequisite Registration Form. The Records and Registration Office will review the form.
- Unofficial transcripts are acceptable for prerequisites and must be submitted with the prerequisite form if it is not already on file.
- If the prerequisite has been met, the Records and Registration Office will enter in an override. You will be notified by email that you can register online.
- If it is determined the prerequisite has not been met, you may do one of the following:
- Contact the instructor to get permission. If approved, the instructor should submit an Instructor Permission Form. The form will be submitted to the Records and Registration Office for processing.
- Obtain an email from the instructor to attach to your registration form and submit both to the Records and Registration Office for processing.
Time Conflict in Student Schedule: You have selected courses with overlapping times. You may do one of the following to resolve this issue:
- Choose a different section of one of the courses.
- If no options are available, contact both instructors. If both instructors approve, an Instructor Permission Form should be submitted to the Records and Registration Office for processing.
- Obtain emails from both instructors to attach to your registration form and submit all documentation to the Records and Registration Office for processing.
Who Qualifies as a Senior Citizen Student?
- Legal resident of Minnesota 62 years or older before the beginning of the term
- Person receiving railroad retirement annuity who has reached 60 years before the beginning of the term
When can I register to get a reduced rate?
- Senior citizens who want to receive the senior discount may register for a class the first business day after the first class session if there is space available in the class.
- Senior citizens must register by the 5th day of the term for classes starting at the beginning of the semester.
- Senior citizens who want to register for late start classes (classes starting after the first week) may do so the first business day after the first class session if there is space available in the course.
- Seniors citizens will be unable to obtain the senior rate by registering early to hold a seat in the class.
- Senior citizens who want to guarantee their enrollment by registering early are required to pay full tuition and fees.
- Senior citizens should not attend class until registered.
What does it mean to Audit a Course?
- Auditing a course means attending and participating as required by the instructor but not taking tests, being graded or earning college credit(s)
- Senior citizens who choose to audit a course are not charged tuition
- Regular and special fees, books and materials are the responsibility of the student
- Requesting to audit a course must be made at the time of registration
- A grade of “AU” will be posted on your academic record/transcript
- “AU” grades do not affect GPA or completion rate
How do I register?
You will be required to provide legal proof of age (driver’s license, birth certificate, or passport) if you have not previously taken a class at ARCC using the Senior citizen rate.
Senior citizens can register in one of the following ways:
- Complete the Senior Citizen Registration Form
- If the Senior Citizen Registration Form cannot be completed, send an email to firstname.lastname@example.org
Include the following in the email:
- First and Last Name
- Tech or STAR ID
- State you want the senior citizen discount
- Course ID (6 digit number; example: 000123)
- Subject (3-4 alpha characters; example: HPER)
- Course # (4 digit number; example: 1112)
- Section # (2 digit number; example: 01)
- Number of credits (example: 3)
- I would like to audit this course. Yes or No
Note that by submitting this information via email, you are authorizing Anoka-Ramsey Community College to register you for the above class. You understand that you are responsible for any charges for the above class.
What if I have never taken a class at Anoka-Ramsey Community College?
What do I pay?
If taking a course for a letter grade or changing from an audit to a letter grade, you will be charged the following per credit:
- $20 administrative fee
- Wellness Center fee
- Minnesota State College Student Association fee
- Technology Fee
- Special course fees
- Additional course materials
If auditing the course, you will be charged the following per credit:
- Special course fees
Why do I have to wait to register until the class meets once?
Who can answer my registration questions?
Records and Registration Office
What is a StarID?
StarID is a single username that allows you to log into any of your technology accounts at Anoka-Ramsey Community College and within the Minnesota State system. The StarID format consists of two letters followed by four numbers followed by two letters, such as ab1234cd. StarID is never duplicated and never reassigned. This means that once issued, you can use the same StarID at every participating Minnesota State institution.
When will you use a StarID?
- E-Services: This account is used for course registration, bills and payment (including payment plans), financial aid, grades and unofficial transcripts, and degree audit reports
- ARCC email: This email is used for official communication with the college
- Campus computers: Computers on campus require you to log in with your StarID
- D2L Brightspace: This is the online learning environment used for online, blended, and many on-campus courses
- Some forms may require a StarID
What is a Student/TechID?
A TechID is not the same as your StarID. A TechID is an eight-digit number (all numerical digits) that is unique to you and this institution. You will have a different TechID at each institution you attend.
When will you use a TechID?
- You may have to use your TechID if you were never originally assigned a StarID
- Some forms may require a TechID (for example: PSEO form)
Where can I find my TechID?
- On the bottom of your student ID card issued by the information desk
- On your E-services dashboard
- Contact email@example.com for additional help
Activating your StarID: StarID Help
Need help: ARCC StarID Assistance
Please check the list below and contact the person who corresponds with your question.
Rhonda Kern, Registrar
Coordinates Records/Registration office services
763-433-1362 Kristen Wiesen, Assistant Registrar
Graduation applications, declare/change major, VA certifying official: Cambridge
763-433-1286 Victoria Gartner
VA certifying official: Coon Rapids, PTA applications
763-433-1984 Clay Helmer
Certificates, Non-Minnesota State transfer evaluations, prerequisites
763-433-1333 Darcy Metz
PSEO state forms, high school transcripts, registration/add/drop/withdraw, general questions
763-433-1814 Sue Miller
Minnesota State transfer evaluations, graduation applications
763-433-1337 Brenda Smith
Enrollment verifications, transcripts requests, registration/add/drop/withdraw, general questions
763-433-1809 Cheryl Statz-Jacoboski
Prerequisites, enrollment verifications, transcripts requests, registration/add/drop/withdraw, general questions
Important Dates & Deadlines
Tuition Due for Summer SemesterMay 10
COVID-19 Service Update
Monday to Friday
8 am to 4:30 pm
We have adjusted our services to remote and alternative formats. We remain committed to providing the information and resources you need to complete your academic objectives.