Student Services Remote Options

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Student Services Remote Options

We have adjusted our services to include remote/alternative formats and remain committed to providing the information you need to complete your academic objectives.

Information Desk
We're here to help you get where you need to go. We can also book an appointment with Advising, Admissions, Counseling and the Job Readiness Center.

PHONE: 763-433-1100 
LIVE CHAT: You can also find the LIVE CHAT box in the lower right corner of the college website
ASK US: Submit a question, search for answers

  • Prospective students can schedule virtual face-to-face or phone appointments with Admissions Advisors.

    Schedule a remote appointment with an Admissions Advisor in Coon Rapids, Cambridge or call 763-433-1300 for assistance.

    Chat with us, click here to ask us questions about the admissions process or questions about your specific program.  Hours for chat are Monday – Friday 8 am-12 pm and 1 pm-4:30 pm

    Get the Steps to Become a Student here.

  • Advisors are available: Review all your Advising options here

    Advising Chat Schedule: Monday - Friday: 10 am to 2 pm.

    You may also choose to email your advisor or schedule an appointment at 763-433-1230. 


  • High School Administration may contact:
    Shannon Kirkeide, Dean of Academic and Community Outreach 763-433-1897
    Abbie Huttenburg, Director of K-12 Partnerships 763-433-1967

    Students may contact:
    Kelsey Johnson, Concurrent Enrollment Transition Advisor 763-433-1384
    Kelsey is available for phone or Zoom video appointments.

  • Steps to Meet with an Anoka-Ramsey Counselor:

    1) Visit the Anoka-Ramsey Counseling Web site 

    2) To make an appointment with a Counselor:

    1. Scroll down a bit to find “Book an Appointment” on the right side of page
    2. Click on Cambridge Campus “Book Now Online” or Coon Rapids Campus "Book Now Online" Choose the campus you primarily attend for classes
    3. Click on the type of service you’d like to connect with a Counselor about
    4. Enter remaining information on appointment form
    5. Click on “Book” which will send you an email confirmation with details of date, time and name of Counselor for appt.
  • Financial Aid has a limited amount of emergency funding available to students by request. These funds are made available through the Coronavirus Aid, Relief and Economic Security Act (CARES). The Financial Aid Office will review applications for eligibility. Some eligibility criteria that must be met is having a valid citizenship status, having an aid application on file (FAFSA), and being enrolled in at least one on-campus course after the emergency declaration on March 13th. 

    To request emergency funding due to the impact of coronavirus, complete the application for supplemental emergency funds.

    Financial Aid can be reached various ways, listed below, from the hours of 8 am to 4:30 pm. or 763-433-1500.

    Schedule a specialized appointment ahead of time with a Financial Aid representative.

    Chat with a Financial Aid representative.

    Ask Us Knowledge Base Answers (available 24/7)

    Financial Aid Forms & Appeals here

    Forms may be submitted by email, fax, or mail. Please note, processing will be slightly delayed if forms are submitted by fax or mail due to additional handling. Additional information on Financial Aid services and processes are available on our website.

  • Services provided includes resume and cover letter writing, job interviewing techniques and practice and job or internship searching.

    See our Job Readiness Services Website

    Contact Job Readiness 763-433-1430

    Schedule a virtual appointment here.

  • Library services are available to serve students and the campus community during this challenging time. While our campus locations are currently closed for in-person support, including checkout of materials, the library faculty are still providing research assistance remotely. Please visit the Library Website for details and all Library Contacts.

    Schedule a Research Appointment with a Librarian here

  • Director Venoreen Browne-Boatswain 763-433-6094

    Coordinator of Diversity, Inclusion & Leadership Programs Angela Vena  763-433-1334

    Diversity, Inclusion & Leadership Programs

    Services include Diversity related Events/Activities, Campus Inclusion Efforts, Mosaic Cultural Center, Leadership Development Programs, Student Ambassadors, Campus Climate and Assessment Initiatives Angela Vena 763-433-1334

  • The Office for Students with Disabilities is available to serve students and the campus community during this challenging time. While our office is currently closed for all in-person and on-campus supports due to the health risks of COVID-19 (the virus impacting our world) we are still providing all services and functions in alternate formats.

    The services provided to students have not changed. Students can request accommodations online, or schedule a meeting with OSD online to update accommodations or check-in with OSD.

    We are here to help with questions and concerns related to: course work, transitioning to online environment, assistive technology and technology use, communication support, and much more.

    OSD can be reached via phone Monday-Friday from 8 am - 4:30 pm or by email anytime (responses within 2 days).

  • Information Services is offering a Remote Photo ID process for students registered for the current semester. Please email us at for details.

  • PSEO representatives are available by email, phone or video appointments: 

    Email to:

    • Receive PSEO documentation via this email address
    • Submit questions

    Scheduled Phone Appointments and Zoom video appointments: Link to schedule can be found at or at

    PSEO Online Information Session are recommended before scheduling appointment. View scheduled online Information Sessions here:

  • We have adjusted our services to remote/alternative formats Monday-Friday 8 am to 4:30 pm. We remain committed to providing the information you need to complete your academic objectives. Please check the list below and call the number that corresponds with your question.

    Rhonda Kern, Registrar 763-433-1362
    Coordinates Records/Registration Office Services

    Kristen Wiesen, Assistant Registrar 763-433-1286
    Graduation Applications, Declare/Change Major, Cambridge VA Certifying Official

    Sue Miller, Transfer Specialist 763-433-1337
    MN State Transfer Evaluations, Graduation Applications

    Clay Helmer, Transfer Specialist 763-433-1333
    Certificates, Non-MN State Transfer Evaluations

    Victoria Gartner, VA Certifying Official 763-433-1984
    PTA Applications, Coon Rapids VA Certifying Official

    Cheryl Statz-Jacoboski 763-433-1309
    Prerequisites, Enrollment Verifications, Outgoing Transcripts, Registration/Add/Drop/Withdraw, General Questions

    Darcy Metz 763-433-1814
    PSEO State Forms, High School Transcripts Registration/Add/Drop/Withdraw, General Questions

    Brenda Smith 763-433-1809
    Enrollment Verifications, Registration/Add/Drop/Withdraw, Forms Processing, General Questions

    You can also ask any questions or send paperwork via email to or call Records Office General Number at 763-433-1400.


  • Student Engagement and Activities

    Services include Clubs, Organizations (includes Student Senate), Campus Events, Student Leadership Stipends, and Extra and Co-Curricular Activities

    See our Student Clubs & Organizations website

    Coon Rapids: Joyce Traczyk  763-433-1243

    Cambridge: Elise Kazmerzak 763-433-1818

    Wellness Programs

    Wellness Programs which includes activities that promote the mental, physical, and emotional well-being of students: Joyce Traczyk 763-433-1243

  • The Office of Information Technology (OIT) at Anoka-Ramsey Anoka Tech is here to support you as you transition to distance learning and remote work. 

    Student Computer Loaner Requests

    Students in need of technology to continue their education should complete a ARCC/ATC Student Loaner Request; once completed someone from ARCC/ATC IT department will connect to help determine what equipment will best fit your needs.

    OIT Service Desk/Lab Support

    Review OIT support services and hours

  • Testing Services will be working remotely until further notice. All physical proctoring is suspended. The following exams will not be available until further notice: Walk-in Instructor Initiated Exams, Accuplacer, DSST, CLEP, TEAS, and Distance Proctoring Services.

    Check our Testing Services Website for updates.

    Testing Services Contacts
    Cambridge Campus Testing Services 763-433-1980
    Coon Rapids Campus Testing Services 763-433-1180

  • Current TRIO Student Support Services (SSS) students please check your ARCC email for a message from your TRIO Advisor. TRIO staff is available to meet with students by email, Zoom video chat, phone, or in-person.

    Current Student TRIO SSS Advisors

    Cambridge TRIO SSS
    Carissa Johnson, TRIO SSS Academic Advisor

    Maria Struthers-Barlage, TRIO SSS Academic Advisor

    Monica Lilienthal, TRIO SSS Director

    Coon Rapids TRIO SSS
    Phyllis Hayes, TRIO SSS Academic Advisor

    Phil Koessler, Trio SSS Interim Director

    Prospective TRIO SSS students

    Coon Rapids Prospective TRIO SSS Student, please email

    Cambridge Prospective TRIO SSS Student, please email

    More information available at TRIO SSS Web Site 

  • How to stay connected:

    Google Voice: Each TRIO UB team member has a Google Voice number that can be used for calling and texting with anyone that needs to reach us. We utilize this form of communication very often and invite you to reach out to us via call or text for any questions you have, or even if you just need some support and encouragement!

    These will be the primary numbers to contact us:

    Kyle Vadner - Program Interim Director: 651-317-9641
    Amanda Spencer - Braham and Mora Schools: 763-200-6302
    Dannica Smelter - St. Francis High School: 320-416-0055
    Amanda Otto - Cambridge-Isanti High School: 612-460-1967
    Jonathan Burow - North Branch and Princeton Schools: 763-244-8238
    TRIO Upward Bound General Email 

    Email: As always, our primary method of communication for program updates is email. If your email address has changed please let us know so we can ensure you are getting our email updates.

    Facebook: the TRIO UB team members each have a work Facebook profile and we have a group Facebook page that is regularly updated. We realize that Facebook isn’t used by all of our participants and families, but it can be a good place to find resources related to our program.

    TRIO Upward Bound - Cambridge Campus Group Page
    Amanda Trio Upward Bound
    Dannica Trio Upward Bound
    Jonathan Trio Upward Bound

    More information available at TRIO Upward Bound Web site

  • We are striving to provide students with uninterrupted student support services through these online tutoring and resources.

  • The Coon Rapids and Cambridge Campus Veteran Centers are closed until further notice.

    Student Veterans can interact with other student veterans and Veteran Services staff in a virtual setting.

    Virtual Veterans Center
    Tuesday: 8:30 to 10 am
    Wednesday: 2:30 to 4 pm

    Advising for Current Military, Veterans and Benefit receiving family members is available by online or phone appointment. You may also schedule an appointment at 763-433-1230. 

    For Assistance with benefits, please contact Tadd Heichel, Veterans Academic Advisor, at 763-433-1313 or or Charles Egerstrom, MN Dept of Veteran Affairs Higher Education Coordinator at 651-336-2371 or


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