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Procedure 1A.11/11 Service Hours


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Part 1. Procedure.

  1. The college unit scheduling an activity outside of the operational hours is responsible for the provision of administrative supervision.
  2. Any use of the Performing Arts Center, Visual Arts Center or Fine Arts Building on the Coon Rapids Campus or the control room attached to the Lecture Hall on the Cambridge Campus requires technical and/or administrative supervision.
  3. Typically, a maintenance staff member must be on campus at any time when any portion of either campus is being used.
  4. Facilities, Information Center, Information Technology and Public Safety employees are on duty during operating hours. 
  5. Anoka-Ramsey instructors or designated staff members conducting an activity on campus during non-operational hours will serve as the supervisor for periods when single events are scheduled.
  6. Anoka-Ramsey classes will not be scheduled on campus during the Education Minnesota Conference or Faculty Development Days without approval of the president or the president's designee.
  7. Anoka-Ramsey will be closed during three-day holiday weekends or on other official holidays unless approved by the president or the president's designee.
  8. Facilities, Technology, and Public Safety departments should be notified one month prior to scheduled on-campus University Portal classes occurring on days that the college is closed.
  9. Requests for expanded or reduced service or operating hours require an exception to policy.
  10. Limited services are available on Saturdays.

Administrative Work Hours: An administrator or designee is scheduled to be on duty for:

  1. The first four evenings of Fall and Spring semesters until 7:30 p.m. (must be an Educational Services representative), including Saturday (7:30 a.m. - 3:00 p.m.) as well as the 2nd Saturday start (7:30 a.m. - 3:00 p.m.). 
  2. Saturday and Evening Duty: for major student activities or major community activities (as determined by the President). 

See Procedure 1A.3/11 Evening and Saturday Duty for details.

Part 2. Definitions.

Operating Hours (OH): Hours during which the building is accessible to the public.  Facilities, Public Safety, Information Center, and Information Technology employees are available during hours of operation.

Limited Operating Hours (LOH): Access to the building is restricted to specific audiences.  Any combination of employees in the Facilities, Public Safety, Information Center, and Information Technology departments may be available.

Service Hours (SH): Hours during which college services are available.  Service hours are hours within operational hours.

Part 3. Hours of Service.


Semester & Spring Break Hours - Unless Stated Otherwise

7:30 a.m. - 4:30 p.m. M-F
Summer Hours - Unless Stated Otherwise 7:30 a.m. - 5:00 p.m.
7:30 a.m. - 11:30 a.m.
M-Th
F
Academic Support Center
Cambridge Campus Coon Rapids Campus
Standard Service  Hours 8:00 a.m. – 6:00 p.m.
8:00 a.m. – 4:30 p.m.
M-Th
F

8:00 a.m. – 8:00 p.m.
8:00 a.m. – 4:30 p.m.

M-Th
F

Summer Service Hours 7:30 a.m. – 5:00 p.m.
7:30 a.m. – 11:30 a.m.
M-Th
F
7:30 a.m. – 5:00 p.m.
7:30 a.m. – 11:30 a.m.
M-Th
F
Semester & Spring Break Hours 8:00 a.m. - 4:30 p.m. M-F
Revert to Standard Service Hours the week before Spring Semester starts and the week before Fall Semester starts with no Saturdays during break.

8:00 a.m. - 4:30 p.m. M-F
Revert to Standard Service Hours the week before Spring Semester starts and the week before Fall Semester starts with no Saturdays during break.


Bookstore
Cambridge Campus Coon Rapids Campus
Standard Service Hours 8:00 a.m. - 4:30 p.m.

M-F

8:00 a.m. - 4:30 p.m.
8:00 a.m. - 12:00 p.m. 

M-F
Sat.*
Summer Service Hours
7:30 a.m. – 5:00 p.m. 
7:30 a.m. - 11:30 a.m.
M-Th
F
7:30 a.m. – 5:00 p.m. 
7:30 a.m. - 11:30 a.m.
M-Th
F

*Saturday hours only the Saturday before Fall and Spring the semester start.

Semester & Spring Break Hours
8:00 a.m. - 4:30 p.m. M-F
8:00 a.m. - 4:30 p.m. M-F
Peak Service Hours 

8:00 a.m. - 6:30 p.m.
8:00 a.m. - 4:30 p.m.

M-Th
F

8:00 a.m. - 6:30 p.m.
8:00 a.m. - 4:30 p.m.

M-Th
F
 

 Two weeks prior to the beginning of Fall Semester through the second week of the term. - One week prior to the beginning of Spring Semester through the second week of the term. - Fall Semester and Spring Semester finals week.


Business, Financial Aid, Registration & Records Offices
Cambridge Campus Coon Rapids Campus
Standard Service Hours

8:00 a.m. - 4:30 p.m.

M-F

8:00 a.m. - 4:30 p.m.
8:00 a.m. - 12:00 p.m. 

M-F
Sat.*
Summer Service Hours
7:30 a.m. – 5:00 p.m.
7:30 a.m. – 11:30 a.m.
M-Th
F
7:30 a.m. – 5:00 p.m.
7:30 a.m. – 11:30 a.m.
M-Th
F
   *Saturday hours only the Saturday before Fall and Spring semester start.
Semester & Spring Break Hours
8:00 a.m. - 4:30 p.m. M-F
8:00 a.m. - 4:30 p.m. M-F
Peak Service Hours

8:00 a.m. - 6:30 p.m.
8:00 a.m. - 4:30 p.m.

M-Th
F

8:00 a.m. - 6:30 p.m.
8:00 a.m. - 4:30 p.m.

M-Th
F
 

 Two weeks prior to the beginning of Fall Semester through the second week of the term. - One week prior to the beginning of Spring Semester through the second week of the term.


Central Services
Cambridge Campus Coon Rapids Campus
Standard Service Hours
N/A

7:30 a.m. – 4:30 p.m.

First week of semester:
7:30 a.m. – 6:30 p.m.
7:30 a.m. – 4:30 p.m.

M-F


M-Th
F
Summer Service Hours N/A
  7:30 a.m. – 5:00 p.m.
7:30 a.m. – 11:30 a.m.
M-Th
F

 

Semester & Spring Break Hours N/A

7:30 a.m. – 4:30 p.m. 
Revert to Standard Service Hours the week before Spring Semester starts and the week before Fall Semester starts with no Saturdays during break.

M-F

Advising, Career Center & Admissions
Cambridge Campus Coon Rapids Campus
Standard Service Hours

8:00 a.m. – 6:30 p.m.
8:00 a.m. - 4:30 p.m.

M-Th
F

8:00 a.m. – 6:30 p.m.
8:00 a.m. - 4:30 p.m.
8:00 a.m. - 12:00 p.m. 

M-Th
F
Sat.*
Summer Service Hours
7:30 a.m. – 5:00 p.m.
7:30 a.m. – 11:30 a.m.
M-Th
F
7:30 a.m. – 5:00 p.m.
7:30 a.m. – 11:30 a.m.
M-Th
F

*Saturday hours only the Saturday before Fall and Spring semester start.

Semester & Spring Break Hours
8:00 a.m. - 4:30 p.m. M-F
Revert to Standard Service Hours the week before Spring Semester starts and the 2 weeks before Fall Semester starts with no Saturdays during break.
8:00 a.m. - 4:30 p.m. M-F
Revert to Standard Service Hours the week before Spring Semester starts and the 2 weeks before Fall Semester starts with no Saturdays during break.

Instructional Labs
Cambridge Campus Coon Rapids Campus
Hours posted monthly by lab doors.
Hours posted monthly by lab doors.

Math Skills & Advising Center
Cambridge Campus Coon Rapids Campus
Standard Service Hours N/A

8:00 a.m. - 8:00 p.m.
8:00 a.m. - 4:30 p.m.

M-Th
F
Summer Service Hours
N/A   7:30 a.m. - 5:00 p.m.
7:30 a.m. - 11:30 a.m.   
Closed
M-Th
F
Sat

Check posted schedule for other evening and Saturday hours. 

Semester & Spring Break Hours N/A
8:00 a.m. - 4:30 p.m. M-F
Revert to Standard Service Hours the week before Spring Semester starts and the week before Fall Semester starts with no Saturdays during break.

Moaic Center
Cambridge Campus Coon Rapids Campus
Standard Service Hours N/A

8:00 a.m. - 4:30 p.m.
Closed

M-F
Sat
Summer Service Hours
N/A
  7:30 a.m. - 5:00 p.m.
7:30 a.m. - 11:30 a.m. 
Closed
M-Th
F
Sat 

Semester & Spring Break Hours N/A
8:00 a.m. - 4:30 p.m. M-F
Revert to Standard Service Hours the week before Spring Semester starts and the week before Fall Semester starts.

Library
Cambridge Campus Coon Rapids Campus
Standard Service Hours
8:00 a.m. – 9:00 p.m.
8:00 a.m. – 4:30 p.m.

M-Th
F

7:30 a.m. – 8:00 p.m.
7:30 a.m. – 4:00 p.m.
9:00 a.m. – 1:00 p.m.

M-Th
F
Sat
Summer Service Hours
9:00 a.m. – 4:30 p.m. 
9:00 a.m. – 7:00 p.m. 
Closed
M/Th
T/W
F
7:30 a.m. – 4:00 p.m. 
7:30 a.m. – 7:00 p.m. 
Closed
M/Th
T/W 
F
Semester & Spring Break Hours 7:30 a.m. – 4:30 p.m.
Revert to shortened hours (9 a.m.-4:30 p.m.) the Thursday & Friday before Spring Semester starts & the week before Fall Semester starts with no Saturdays during break.
M-F

8:00 a.m. – 4:30 p.m.

M-F

Switchboard
Cambridge Campus Coon Rapids Campus
Standard Service Hours 7:15 a.m. – 3:45 p.m.
M-F

7:15 a.m. – 3:45 p.m.

M-F
Summer Service Hours
7:15 a.m. – 4:45 p.m. 
7:15 a.m. – 11:15 a.m.
M-Th
F
7:15 a.m. – 4:45 p.m. 
7:15 a.m. – 11:15 a.m.
M-Th
F
Semester & Spring Break Hours 7:15 a.m.- 3:45 p.m. M-F

7:15 a.m.- 3:45 p.m.

 M-F

Testing Center
Cambridge Campus Coon Rapids Campus
Standard Service Hours 8:00 a.m. – 4:30 p.m.
8:00 a.m. – 8:00 p.m. 
M, T, Th, F
W

8:00 a.m. – 4:30 p.m.
8:00 a.m. – 8:00 p.m.

T, Th, F
M, W

Summer Service Hours
7:30 a.m. - 5:00 p.m.
7:30 a.m. - 11:30 a.m.
M-Th
F
7:30 a.m. - 5:00 p.m.
7:30 a.m. - 11:30 a.m.
M-Th
F

Check posted schedule for other evening hours.

Semester & Spring Break Hours
8:00 a.m. - 4:30 p.m. M-F
Revert to Standard Service Hours the week before Spring Semester starts and the week before Fall Semester starts with no Saturdays during break.
8:00 a.m. - 4:30 p.m. M-F
Revert to Standard Service Hours the week before Spring Semester starts and the week before Fall Semester starts with no Saturdays during break.

 

Departments on Duty During Operating Hours

Facilities

Additional Facilities hours are dependent upon events.

Cambridge Campus Coon Rapids Campus
Standard Operating Hours

7:30 a.m. - 10:00 p.m.
7:30 a.m. - 4:30 p.m.

M-Th
F

7:30 a.m. - 10:00 p.m.
7:30 a.m. - 4:30 p.m.
7:30 a.m. - 3:00 p.m.

M-Th
F
Sat

Summer Limited Operating Hours
7:30 a.m. - 10:00 p.m.
7:30 a.m. - 11:30 a.m.
Closed
M-Th
F
Sat
7:30 a.m. - 10:00 p.m.
7:30 a.m. - 11:30 a.m.
Closed
M-Th
F
Sat
Semester & Spring Break Hours

7:30 a.m. – 4:30 p.m.
Revert to Standard Service Hours the week before Spring Semester starts and the 2 weeks before Fall Semester starts with no Saturdays during break.

M-F

7:30 a.m. – 4:30 p.m.
Revert to Standard Service Hours the week before Spring Semester starts and the 2 weeks before Fall Semester starts with no Saturdays during break.
M-F

 
Information Center
Cambridge Campus         Coon Rapids Campus
Standard Operating Hours 7:30 a.m. - 10:00 p.m.
7:30 a.m. - 4:30 p.m.

M-Th
F

7:30 a.m. - 10:00 p.m.
7:30 a.m. - 4:30 p.m.
7:30 a.m. - 3:00 p.m.

M-Th
F
Sat

Summer Limited Operating Hours
7:30 a.m. - 10:00 p.m.
7:30 a.m. - 11:30 a.m.
Closed
M-Th
F
Sat.
7:30 a.m. - 10:00 p.m.
7:30 a.m. - 11:30 a.m.
Closed
M-Th
F
Sat.
Semester & Spring Break Hours

7:30 a.m. – 4:30 p.m.
Revert to Standard Service Hours the week before Spring Semester starts and the 2 weeks before Fall Semester starts with no Saturdays during break.

M-F 7:30 a.m. – 4:30 p.m.
Revert to Standard Service Hours the week before Spring Semester starts and the 2 weeks before Fall Semester starts with no Saturdays during break.
M-F

 
Information Technology
Cambridge Campus     Coon Rapids Campus
Standard Operating Hours 7:30 a.m. - 10:00 p.m.
7:30 a.m. - 4:30 p.m.

M-Th
F

7:30 a.m. - 10:00 p.m.
7:30 a.m. - 4:30 p.m.
7:30 a.m. - 3:00 p.m.

M-Th
F
Sat

Summer Limited Operating Hours
7:30 a.m. - 10:00 p.m.
7:30 a.m. - 11:30 a.m.
Closed
M-Th
F
Sat.
7:30 a.m. - 10:00 p.m.
7:30 a.m. - 11:30 a.m.
Closed
M-Th
F
Sat.
Semester & Spring Break Hours 7:30 a.m. – 4:30 p.m.
Revert to Standard Service Hours the week before Spring Semester starts and the 2 weeks before Fall Semester starts with no Saturdays during break.
M-F 7:30 a.m. – 4:30 p.m.
Revert to Standard Service Hours the week before Spring Semester starts and the 2 weeks before Fall Semester starts with no Saturdays during break.
M-F

 
Public Safety
Cambridge Campus     Coon Rapids Campus
Standard Operating Hours

7:30 a.m. - 10:00 p.m.
7:30 a.m. - 4:30 p.m.

M-Th
F

7:30 a.m. - 10:00 p.m.
7:30 a.m. - 4:30 p.m.
7:30 a.m. - 3:00 p.m.

M-Th
F
Sat

Summer Limited Operating Hours
7:30 a.m. - 10:00 p.m.
7:30 a.m. - 11:30 a.m.
Closed
M-Th
F
Sat.
7:30 a.m. - 10:00 p.m.
7:30 a.m. - 11:30 a.m.
Closed
M-Th
F
Sat
Semester & Spring Break Hours 7:30 a.m. – 4:30 p.m.
Revert to Standard Service Hours the week before Spring Semester starts and the 2 weeks before Fall Semester starts with no Saturdays during break.
M-F 7:30 a.m. – 4:30 p.m.
Revert to Standard Service Hours the week before Spring Semester starts and the 2 weeks before Fall Semester starts with no Saturdays during break.
M-F

History: 


03.17.1975 Adopted and implemented
11.2004
Renumbered procedure from 1A.5/11 to 1A.11/11 to accompany newly adopted Policy 1A.11 Hours: Principles for Development.
07.01.2004 Revised to condense separate campus schedules into a single schedule and to reflect current service hours
08.2006 Revised
07.2007 Revised to add Summer Hours
03.2008 Revised
02.2009 Annual update and changed format
02.2010 Annual update. Added #10 removed reference to orientation and extended Admin hours to 2:30 p.m. on Saturdays. Added Math Skills & Advising Center Hours. Removed Job Placement Office. Added Part 2. Definitions. Added Information Technology to departments working during Operating Hours. Moved departments on staff during operating hours to separate section in Service Hours list
05.2010 Annual update. Added #10. Revised Administrative Work Hours section. Added Saturday hours during standard work periods. Changed headings under operating hours section.
04.2011 Annual update.
10.2011 Annual update.
02.2012 Annual update.
05/2013 Annual update added peak hours.
10/2014 Cambridge: Remove Saturday. Close Academic Support at 6 p.m. M-Th. Coon Rapids: Testing Center changes.

For Minnesota State Colleges and Universities (MnSCU) policies and procedures, go to http://www.mnscu.edu/board/policy/index.html