Anoka Ramsey Community College

COVID-19 FAQs: Students

• How should I prepare for online learning and alternative delivery?

  Administration, faculty and staff are working to explore and implement alternative modes of delivery of courses.

  Minnesota State has compiled resources and support to aid your transition to online learning. Anoka-Ramsey’s Technology Services staff is also available to assist with technology questions during this transition.

  Watch for continued communications via email and please contact your instructors with any concerns.

• What do I need to know about returning to campus?

  First, Anoka-Ramsey has made every effort to transition its instruction to online and alternative delivery methods to limit the prolonged, unnecessary face-to-face contact that could spread COVID-19.

  As Anoka-Ramsey works to ensure those students, faculty and staff who need to return physically to campus are able to do so safely, we ask all members of our community to familiarize themselves with our new procedures which include, self-monitoring, screening, cleaning and sanitizing, masking and social distancing practices.

  Review on-campus safety policies (abbreviated)

  Review on-campus safety policies (full)

• How can I order my textbooks online?

  All summer 2020 books must be purchased online through the website. You MUST ship the books to your home, no on-site pickup allowed. SHIPPING IS FREE for SUMMER 2020.

  Below are step-by-step instructions for ordering books online for all Anoka-Ramsey Community College students.

  1. Visit Anoka-Ramsey's Bookstore webpage. 
  2. Select either the Cambridge bookstore or the Coon Rapids (You must click on Coon Rapids Bookstore to get your books for summer semester 2020). Please see the event calendar for dates when textbooks will be available for purchase.
  3. Click “My Account” at the top right of the webpage.
     1. If you’ve ordered books online before, use your past log in.
     2. If this is your first time, click “Register Here” – then select Create profile for Browsing and Shopping.
        
        1. Use your Anoka-Ramsey email address to register. Please do not use your personal email.
        2. Create a Username and Password, then fill out your billing address, shipping address, and your student ID. Then click “Submit Profile” on the bottom of the page. We ship via FedEx. FedEx will not ship to PO Box.
  4. Select “Textbooks” option on the top left
  5. The next page allows you to select the Term and Departments.
     
     1. The term should be set to the current term, but if it is not, you can click the down arrow and change it.
     2. Next, click on “Department” and select your subject. Ex. Hist.
     3. Next click on your Course and Section Number. Ex. 1101-01.
     4. If you have another course, you can add it. Once you have entered all your courses, click “View Your Materials.”
     5. Select either New/Used/Digital & “Add to Cart”.
     6. Optional Books are NOT Required. You can purchase an optional book, but it is not mandatory.
     7. Click “Continue Checkout”.
     8. Hit “Continue Checkout” again.
     9. The following message pops up: “If the condition (New/Used) of a textbook you ordered is no longer available, may we substitute with another condition?” If you ordered a new edition, but all we have is used, are you ok with us sending you a used one? If yes, click yes. If not, click no. Then click “Continue”.
     10. The next pop-up says: “In the event the Instructor changes the materials for you course, how would you like us to update your order?” The options are “Add only required,” “Add All Materials” and “Do not Add to Order”. Click “Do not Add to Order” and hit “Continue”.
     11. Next page says “If we substitute or add course materials to your order, what condition would you prefer?” Click “New” or “Used” and click “Continue”.
  6. Select “Payment Options”. You can use Financial Aid or a Credit/Debit Card. Select “Payment Options”. You can use Financial Aid or a Credit/Debit Card. FINANCIAL AID—Books must be shipped to your home. No on-site pickup allowed. Applies to Financial Aid eligible recipients, including Veterans and Third Party Students.
     1. If you are paying with FINANCIAL AID, select "Continue Checkout."
     2. On the next page, verify your billing address and shipping address, as well as your order. Then click “Continue.”
     3. Click “Continue” on the next page.
     4. On the next page, click the drop-down arrow next to “Credit Card” and choose “Financial Aid.” Type your Anoka-Ramsey Student ID (8-digit number that is on your ARCC Student Picture ID) in the “Account Number” box, check the box that says “I authorize the bookstore to charge my financial aid,” and click “Submit Payment”. (Financial Aid Option will be available for Summer 2020 courses beginning May 26 and ending June 5).
        CREDIT/DEBIT CARD—Books must be shipped to your home. No on-site pickup allowed. We accept Visa, Mastercard and Discover Cards.
     5. If you are paying with a CREDIT/DEBIT CARD, click "Continue Checkout."
     6. On the next page, verify your billing and shipping address, as well as your order, and click “Continue.”
     7. Click “Continue” on the next page.
     8. On the next page, enter your Credit/Debit Card information and click “Submit Payment”.
  7. SHIPPING IS FREE for Summer 2020 - Your shipping fee will be waived/deducted from the overall total when the order is processed by the bookstore.

  Please call 763-433-1250 with questions. Leave a voicemail if an attendant does not answer the phone. You can also email us at bookstore@anokaramsey.edu.

• How can I access student services?

  All student services will be provided remotely. Learn more about accessing Student Services remotely.  

• What do I do if I feel sick?

  If you feel you are experiencing symptoms of COVID-19, The Minnesota Department of Health recommends:

  1. Stay at home for at least 7 days, and for 3 days with no fever and improvement of respiratory symptoms – whichever is longer. (Your fever should be gone for 3 days without using fever-reducing medicine).
  2. Use the CDC website on how to Care For Yourself at Home with COVID-19.
  3. If your household contacts were exposed to you while you had symptoms, they should try to stay home as much as possible for 14 days.
  1. They should closely monitor their health, and if symptoms occur, they must isolate themselves. More guidance on this can be found here: MDH COVID-19 Basics
  2. Use the CDC website for How to Minimize Spread.

   

• The evolving, global situation surrounding COVID-19 has left me feeling anxious and worried. Where can I turn for help?

  In case of a mental health emergency, call 911.

  We recognize this is a stressful and complicated situation. We encourage students struggling with the mental health implications of this situation to contact Counseling Services.

  We've also compiled a list of resources to help you cope in these challenging times. 

• Building Hours

  Building Closed to the Public

  Summer Semester
  (Starting June 1)

  Cambridge
  Monday to Thursday
  10 am to 2 pm
  Closed Friday to Sunday
  Main Entrance

  Coon Rapids
  Monday to Thursday
  10 am to 2 pm
  Closed Friday to Sunday
  Door 8

  Dining Services and Coffee Shop – Closed until further notice

• Contacts

  MN Dept of Health HOTLINE
  651-201-3920

  Don Lewis
  Vice President of Administration & Finance

  Mary Jacobson
  Chief Marketing & Communications Officer

  Cliff Anderson
  Director of Public Safety

  Office of Public Safety

• County Health Officials

  Anoka County

  Isanti County